Sony Ericsson W995 Front View

WiFi failure

Sony Ericsson W995Sony Ericsson W995

I recently (23 August) downloaded the updated software now have software version 1212-7995 R1FA035 090723
The WiFi now cuts out ('Communication error. Try again, turn off WiFi or contact your provider for support')
a. this did not happen before the software update
b. there is another W995 in the house that has no such problems.
Is there something in the menu that I can adapt? WEP codes are correct.
Is the software update suspect?
It accesses the internet directly without wireless and all other functions seem OK.
I need the WiFi to work & it doesn't!!
Jerry

asked by Jerry

Answers or Comments

im2nd2n picture im2nd2n

-2 votes

I have the exaact same problem :-(

Elliot picture Elliot

-3 votes

I also have the exact same problem Jerry. Currently contacting sony direct to get a resolution....will let you know if there's a fix...

John Doe picture John Doe

-3 votes

Same problem here. After analyzing, I found out that DHCP-client of the phone sucked (getting a weird IP-adress), so I set up a static connection and even filled in a DNS-adress (I filled in a static IP-adress, static Gateway, another subnetmask; not 255.255.255.255 as original, but 255.255.255.0, and like I said the DNS of my provider. And it works fine now! It connects even in a blink of an eye (not having to negotiate with the router for an IP, since it communicates its own IP to the router). Since the settings are only to that connection, it doesn't influence connections with other WiFi stations (which will succeed there, or will fail in which case you have to set up that connection manually)

superspammer picture superspammer

1 vote

Same problem here. After analyzing, I found out that DHCP-client of the phone sucked (getting a weird IP-adress), so I set up a static connection and even filled in a DNS-adress (I filled in a static IP-adress, static Gateway, another subnetmask; not 255.255.255.255 as original, but 255.255.255.0, and like I said the DNS of my provider. And it works fine now! It connects even in a blink of an eye (not having to negotiate with the router for an IP, since it communicates its own IP to the router). Since the settings are only to that connection, it doesn't influence connections with other WiFi stations (which will succeed there, or will fail in which case you have to set up that connection manually)

pete picture pete

0 votes

can you give simple instruction how you changed the settings and got it working ok? thanks

Patrick Kroell picture Patrick Kroell

-2 votes

i have the same problem with my phone.
can someone make a guide of how to make it work?
i really love this phone but the wifi thing is bothering me a bit.

harsh gupta picture harsh gupta

-2 votes

i have the same problem with my w995...if anyone has asolution pl. help.

Irishotter picture Irishotter

-1 votes

I have the same problem which just started happening 2 days ago. Used to work fine all over the house but now it keeps cutting out.

philip picture philip

-3 votes

same problem here too..

zoran picture zoran

-3 votes

i am also having the same problem. strange thing is that when you try to connect via google maps or go to and type address it connects just fine.

nick2crete picture nick2crete

-2 votes

John Doe gave the solution..needs static ip as the lan ..192.168.xxxx

i have the same problem picture i have the same problem

-3 votes

i have the same problem with my W705.
I just bought it one day ago and it works perfectly fine but the next day, it keeps givin me the same problem.
Does anybody have a solution for this?

flossy picture flossy

-1 votes

jus got a w995, wifi was working fine a couple of days ago. now it wont show up any wireless routers. it picked up my home network at the start, now it wont, dont understand.

Chris1989 picture Chris1989

-3 votes

I have not changed a thing on my phone its practically brand new. Its was fine one day and now the communication problem??? Can n e one fix it?

jeric picture jeric

-2 votes

thanx
it solved my problem

pete picture pete

-4 votes

what didyou do? please tell us

hello picture hello

-1 votes

can u let us know what u did do?

what  picture what

-3 votes

`what did you do ??

jollygoh picture jollygoh

-1 votes

i also have a same problm....

Tsui picture Tsui

-3 votes

I have the same problem!!!
Help pls..........

B.L. Meena picture B.L. Meena

-3 votes

Difficulty in connecting internet through wifi.
Plz Help

Macky picture Macky

-1 votes

i also have problem i cant usd wifi cause on my phone it not show wifi icon i do not know why.
if u know how to do please send me email at www.semonone@yahoo.com,,,,,thanks a lot
Macky

Rafic picture Rafic

-3 votes

I'm also facing da same problem, Its connecting witout wireless and working fine...but after connecting to Wifi the internet is not working ...This message will popout "The WiFi now cuts out ('Communication error. Try again, turn off WiFi or contact your provider for support')" Anybody please help....... long_john012003@yahoo.com

-1 votes

i have the same problem after updating. Can any one give simple easy to understand instructions of how to change the settings? Thank you

-3 votes

can somebody please explain how to change the i.p. address settings?

Mvloe picture Mvloe

-3 votes

You can change IP settings by choosing the wireless network( but just choose do not connect). Then choose edit settings from options than fill the (ip address,subnet mask,gateway and dns address) to find information about the numbers that you will fill, I advice you to connect with any computer to wireless network and look at the connection details. Than you can enter these numbers to your phone. I tried it and it works thanks for it.

glenn  picture glenn

0 votes

i recently downloaded the most recent settings version of 1255 5471 R1HA035 091210 and to my horror the same thing happend to my w995. worts is if i try to connect to my wifi the phone shuts down. sonyericcson did offer third party repair for free and even came up to replacing the motherboard of my just 1 month old phone. after almost 1 week of repair, i got my phone today only to find out the following things:

a. my phone still cant connect to wifi
b. my phone shuts down when i try connecting to wifi
c. i still have the same software settings that allgedly damaged my phone
d. most of the settings in my old phone were gone e.g internet shortcuts
c. the graphics were changed. worst the graphics on my older k750i is better.

S_phone picture S_phone

-1 votes

my 1 still works i dont know watz wrong wid urz

samzson picture samzson

-4 votes

Mine is Ok too.....Peoplejust dont treat them right

sid picture sid

-3 votes

i have the same problem, help! i tried inputting addresses manually still dosn't work, it just takes longer and then same message

Tweezer@live.se picture Tweezer@live.se

-1 votes

I have a problem in school. I can connect to the internet in school white my phone (W995) but usually when you use a laptop the firspage will automatically be the school site white a login to get Access to the intenet but it dont happen white my phone it even dont work if i typing the page to the login site ? someone knowe how fix this ?
(sorry for by bad eng)

Kirsty  picture Kirsty

-1 votes

I have the same problem. just will not connect to my internet what so ever.

Ivana23 picture Ivana23

-2 votes

Can somebody give the solution please???

I have w705 and I can connect on wireless, but I cannot browse internet! I can only connect on wap - local connection!! I cant fix the problem! Please help!!

w995 picture w995

-1 votes

Same problem :/

BMW M5 picture BMW M5

-1 votes

i have same problem y phone sony ericsson w995

arrilssox picture arrilssox

-1 votes

surfing VPN Wi Fi
How to filch Wi-Fi true-blue
Without contemplation the WEP / WPA protocols insecurity they are stilly widespread.
Some access train station doesn't hold recourse to any encryption. So if you scantiness to take under one's wing ...
http://vpn-private.com/
Using our customary you'll be fully anonymous in the Internet.
Cloak your IP whereabouts, and not anyone hand down separate that unresearched
patron from Germany, Amazing Britain,......
http://vpn-private.com/

stevieb picture stevieb

-1 votes

my w995 wi fi does not work at al. how do i fix it

2nd phone same problem occured picture 2nd phone same problem occured

1 vote

my phone does not connect to internet via wifi. this is my second w995 phone! whilst trying to connect to the internet via wifi it just keeps saying searching. obviously a glitch in the phones. nokia for me in future. gutted

I had the same problem and fixed it picture I had the same problem and fixed it

-2 votes

It's just too easy, Turn your router off and turn it back on. I did this and worked!

Nadim picture Nadim

-1 votes

TRIED EVERYTHING NEVER WORKED, I CAN CONNECT THROUGH WIFI BUT IT CANT READ THE ROUTER I HAVE AT HOME IT READS IT ONCE IN A WEEK OR LESS HELP ME PLZ

Anonymous picture Anonymous

0 votes

Solved the problem ;).

I sold the stupid sony ericsson mobile and bought a Nokia C5-03.

Wi-Fi 802.11 b/g, UPnP technology works like a charm.

Monkita picture Monkita

0 votes

If there's still someone out there trying to find a solution to this problem, some of the things that I read here were correct so here's what I did:

1. Logged into my router from my laptop and looked for the Static IP, the Subnet Mask and the static DNS.

2. In the mobile, I went into my home network and chose Settings. There, I entered the values I got from my router server.

3. Then in the mobiles Internet Settings > Allow Local Connection, I chose yes.

Presto. I was able to actually visit websites without the Communications Error nor the mobile going straight for the O2 internet service.

It is annoying and completely useless if I have to do this every time I try to connect to a wireless signal, but I'm hoping it's only because I have a crappy router.

Anyways, hope this helps you!

Patte picture Patte

-1 votes

I solved the problem by changing the encryption from WAP to WEP on my router :)

Sir Porkalot picture Sir Porkalot

1 vote

Simple fix, delete your current wifi connection on your W995. Reset your router. reboot router, scan for wifi connection with W995. Enter wpa/psk access code. Wait for connection. "Voila" problem solved.

suki picture suki

-1 votes

can u write how to delete and reset ? please and ty

adrian picture adrian

0 vote

problem solved! activated network 3G and work!

0 vote

w995 wifi cannot surf internet browsing...plz help me.....

0 vote

forgot my phone security code...plz hep me to solve this problem

seru  picture seru

0 vote

i got same problem what we can do?

LEAVE A REPLY

The content of this field is kept private and will not be shown publicly.


Can You Answer These Sony Ericsson W995 Questions?

  Asked By Last Answered By
QPREVIEW option/feature in the Message Writing Areaabout Sony Ericsson W995 1 Answerisrarshahisrarshah
Qpic message and internet about Sony Ericsson W995 1 Answertheseerwade1217
QDisplay Settingabout Sony Ericsson W995 2 AnswersKIrvymemoiscool
QShortcut key help pleaseabout Sony Ericsson W995 5 AnswersSticklebackaeris
QHow to put songs on replay?about Sony Ericsson W995 1 Answeraisha.qPepo
QRecorded Phone Callsabout Sony Ericsson W995 5 AnswersAlexW995jin
Qdelivery report tone about Sony Ericsson W995 1 Answercodycodyliamevz995
Qhow do i add "flash player"about Sony Ericsson W995shane1ofbevshane1ofbev
QSony Ericsson-U tube Not Workinabout Sony Ericsson W995 2 Answersjb3funkwade1217
QW995 - Easy Questionabout Sony Ericsson W995sambat2000sambat2000

How-to Guides



Today's Free Phones

  • Samsung Gravity SMART Berry Red FREE Samsung Gravity SMART Berry Red
  • HTC Trophy FREE HTC Trophy
  • Samsung Replenish Blue FREE Samsung Replenish Blue
  • Samsung Galaxy Tab FREE Samsung Galaxy Tab
  • LG Cosmos 2 FREE LG Cosmos 2
  • DROID BIONIC by MOTOROLA   4G LTE FREE DROID BIONIC by MOTOROLA 4G LTE
More

New Phones